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Terms and Conditions

Effective Date: 06-july-2025

Last Updated: 20-october-2026

1. Acceptance of Terms

By downloading, installing, accessing, or using any mobile applications or services provided by xbook ("we," "us," "our") through the developer account owned by Xbook, you ("user," "you," "your") agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, do not use our Services.

Important Notice: xbook is not affiliated with any government entity. We are an independent educational technology platform providing exam preparation resources.

2. Definitions

  • "Services" means all mobile applications, websites, content, features, and services provided by xbook
  • "Content" means all text, images, videos, audio, study materials, practice tests, and other materials available through our Services
  • "User Content" means any content you submit, post, or transmit through our Services
  • "Account" means your registered user account with xbook

3. Eligibility

3.1 Age Requirements

You must be at least 13 years old to use our Services. By using our Services, you represent and warrant that you meet this age requirement.

3.2 Account Registration

To access certain features, you must create an Account by providing:

  • Accurate and complete information
  • A valid email address and phone number
  • A secure password

You are responsible for:

  • Maintaining the confidentiality of your Account credentials
  • All activities that occur under your Account
  • Notifying us immediately of any unauthorized use

4. Use of Services

4.1 License Grant

We grant you a limited, non-exclusive, non-transferable, revocable license to:

  • Download and use our Applications on your personal devices
  • Access Content for your personal, non-commercial educational use
  • Use features as intended for exam preparation

4.2 Prohibited Uses

You may NOT:

  • Copy, modify, distribute, sell, or lease any part of our Services
  • Reverse engineer or attempt to extract source code
  • Use automated systems or bots to access our Services
  • Share Account credentials or allow others to use your Account
  • Use our Services for any illegal or unauthorized purpose
  • Violate any applicable laws or regulations
  • Interfere with or disrupt our Services or servers
  • Circumvent any content protection or access restrictions
  • Resell or commercially exploit our Services or Content

5. Content and Intellectual Property

5.1 Our Content

All Content provided through our Services is owned by xbook or our content partners and is protected by intellectual property laws. This includes:

  • Study materials and notes
  • Practice questions and tests
  • Videos and audio materials
  • Graphics, logos, and designs
  • Software and application code

5.2 User Content

By submitting User Content, you:

  • Grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and distribute such content
  • Represent that you have the right to submit such content
  • Agree that we may remove content that violates these Terms

5.3 Feedback

Any feedback, suggestions, or ideas you provide become our property and may be used without compensation to you.

6. Purchases and Payments

6.1 Pricing and Payment

  • All prices are listed in Indian Rupees (INR)
  • Prices are subject to change without notice
  • Payment must be made through approved payment methods
  • You are responsible for any applicable taxes

6.2 Subscriptions and Memberships

  • Subscription periods and benefits are as described at the time of purchase
  • Subscriptions may auto-renew unless cancelled
  • You are responsible for managing your subscriptions

6.3 No Refunds Policy

ALL PURCHASES ARE FINAL AND NON-REFUNDABLE, including:

  • Membership subscriptions
  • Course purchases
  • In-app purchases
  • Any digital content or services

By making a purchase, you explicitly acknowledge and agree to this no-refund policy.

6.4 Payment Processing

  • We use third-party payment processors
  • We do not store your payment card details
  • You agree to the payment processor's terms of service

7. Account Termination and Deletion

7.1 Termination by You

You may terminate your Account at any time by:

7.2 Termination by Us

We reserve the right to:

  • Suspend or terminate your Account for Terms violations
  • Remove content that violates these Terms
  • Refuse service to anyone at our discretion

7.3 Effects of Termination

Upon termination:

  • Your access to Services will cease immediately
  • Your data will be anonymized as per our Privacy Policy
  • You will lose access to all purchased content
  • No refunds will be provided
  • Account deletion is permanent and cannot be reversed

8. Disclaimers

8.1 Service Availability

  • Services are provided "AS IS" and "AS AVAILABLE"
  • We do not guarantee uninterrupted or error-free service
  • We may modify or discontinue Services at any time

8.2 Educational Content

  • Content is for educational purposes only
  • We do not guarantee exam success or outcomes
  • Content accuracy is not guaranteed despite our best efforts
  • We are not responsible for changes in exam patterns or syllabi

8.3 Third-Party Services

We are not responsible for:

  • Third-party websites or services linked from our Services
  • Payment processor issues or disputes
  • Device compatibility or performance issues

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • We are not liable for any indirect, incidental, special, or consequential damages
  • Our total liability shall not exceed the amount you paid in the last 12 months
  • We are not liable for loss of data, profits, or business opportunities
  • We are not responsible for exam results or career outcomes

10. Indemnification

You agree to indemnify and hold harmless xbook, its developers, and affiliates from any claims, damages, or expenses arising from:

  • Your use of the Services
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Your User Content

11. Privacy

Your use of our Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to our data practices as described in the Privacy Policy.

12. Modifications to Terms

We may modify these Terms at any time by:

  • Posting updated Terms in our Applications
  • Notifying you through the app or via email
  • Updating the "Last Updated" date

Your continued use after changes constitutes acceptance of the modified Terms.

13. Governing Law and Disputes

13.1 Governing Law

These Terms are governed by the laws of India, without regard to conflict of law principles.

13.2 Dispute Resolution

  • Any disputes shall be resolved through good faith negotiations
  • If negotiations fail, disputes shall be settled through arbitration in accordance with Indian arbitration laws
  • The arbitration shall be conducted in English

14. General Provisions

14.1 Entire Agreement

These Terms and our Privacy Policy constitute the entire agreement between you and xbook.

14.2 Severability

If any provision is found unenforceable, the remaining provisions shall continue in effect.

14.3 Waiver

Our failure to enforce any right or provision is not a waiver of such right or provision.

14.4 Assignment

You may not assign these Terms without our written consent. We may assign our rights and obligations without restriction.

15. Contact Information

For questions about these Terms and Conditions, contact us at:

Contact person: Manish Kumar

Email: [email protected]

Legal & Compliance: [email protected]

Phone: +91 95066 39526

Address: Xbook, Lucknow, Uttar Pradesh, 226001, India

Website: https://xbook.in

Developer Account: Xbook ([email protected])

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.